Chetana Healing - Terms and Conditions
Please read these terms and conditions carefully before using our services
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1. Introduction
Welcome to Chetana Healing. These terms and conditions ("Terms") govern your use of all services provided by Chetana Healing ("we", "our", or "Chetana Healing"). By accessing our website and using our services, you agree to be bound by these terms and conditions.
Important: If you do not agree to these terms and conditions, please do not use our website or avail our services.
2. Description of Services
Chetana Healing provides the following services:
2.1 Healing Sessions
- Reiki Healing Sessions
- Meditation and Mindfulness Sessions
- Sound Healing Therapy
- Past Life Regression Therapy
- Angel Therapy and Divine Guidance
2.2 Courses and Workshops
- Reiki Certification Courses
- Meditation Teacher Training
- Dowsing Techniques Course
- Automatic Writing Workshops
2.3 Consultation Services
- Tarot Card Readings
- Life Coaching and Guidance
- Energy Balance Consultation
All services are provided by professional healers with relevant certifications and experience in their respective fields.
3. Booking and Payments
3.1 Booking Process
To book a session, clients must submit a booking form through our website or contact us directly via WhatsApp. Bookings will only be confirmed after payment is received.
3.2 Payment Methods
We accept the following payment methods:
- UPI Payments (PhonePe, Google Pay, Paytm)
- Bank Transfer
- Credit/Debit Cards (through online portal)
- Cash Payments (for offline sessions only)
3.3 Pricing
Prices for all services are listed on our website. Chetana Healing reserves the right to change prices at any time without notice.
4. Cancellation and Refund Policy
4.1 Cancellation by Customer
- Full refund for sessions cancelled 24 hours before the scheduled time
- 50% refund for sessions cancelled within 24 hours
- No refund for sessions cancelled within 4 hours of the scheduled time
4.2 Cancellation by Chetana Healing
If Chetana Healing needs to cancel a session due to unavoidable circumstances, the customer will receive a full refund or the session will be rescheduled to an alternative date.
4.3 No-Show Policy
If a customer fails to attend a session without prior notice, the payment will be forfeited and no refund will be provided.
5. User Responsibilities
5.1 Before the Session
- Arrive on time for the session
- Provide accurate information as required
- Be physically and mentally prepared for the session
5.2 During the Session
- Follow the healer's instructions
- Maintain appropriate conduct
- Do not record the session without permission
5.3 After the Session
- Follow the given suggestions and practices
- Take follow-up sessions as needed
- Provide appropriate feedback
Note: Healing services are not a substitute for medical treatment. If you have serious physical or mental health issues, please consult a qualified medical practitioner.
6. Privacy Policy
6.1 Information Collection
We may collect the following information:
- Personal information (name, email, phone number)
- Health-related information (required for sessions)
- Payment details (through secure payment gateways)
6.2 Use of Information
Collected information is used only for the following purposes:
- Providing services
- Customer communication
- Improvement and research
6.3 Information Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Liability Limitations
7.1 Service Provision
Chetana Healing provides its services on an "as is" basis. We do not guarantee uninterrupted or error-free nature of the services.
7.2 Results Guarantee
Healing processes depend on individual experiences. Chetana Healing does not guarantee specific results as outcomes depend on each person's response and commitment.
7.3 Liability Limit
Under no circumstances shall Chetana Healing be liable for any amount exceeding what the customer paid for the disputed service.
8. Intellectual Property Rights
All content on Chetana Healing's website, including text, graphics, logos, icons, images, and software, is the property of Chetana Healing and protected by copyright laws.
Reproduction, distribution, or display of any material without written permission is prohibited.
Course materials and teaching resources are for enrolled participants only and should not be shared.
9. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.
10. Changes to Terms
Chetana Healing reserves the right to modify, add, or remove any part of these terms and conditions at any time without prior notice. Revised terms will be effective immediately upon posting on the website.
Last Updated: November 15, 2023
Check this page regularly for any changes to the terms.
11. Contact Information
If you have any questions about these terms and conditions, please contact us: